The webcam fails you and/or other participants are unable to see your camera. If you are experiencing one of these symptoms, please click on the tab to review the solution. Please refer to this article when calculating the bandwidth needed for a Virtual Classroom meeting.īelow are listed current known issues within Virtual Classroom.
To view our specific device compatibility with major features, click here.
Try a different device, such as a phone, laptop, or tablet.Disconnect from any connected VPNs/wireless hotspots.Open the meeting in an Incognito or Private window.Close all other tabs and windows out of your web browser, as well as any web conferencing windows like Google Hangouts, Skype etc.Your Internet browser must be up-to-date (installed or updated within the last month). The supported browsers are Chrome, Microsoft Edge (Chromium) and Firefox. Open the meeting in a different browser.(Do not select the option to 'Restore all Tabs' when reopening the browser.) If you are experiencing issues within a meeting now, please try the following:
